JC Penney apologizes for, well...being JC Penney and in what seems to be a truly heartfelt apology sent to the world via their latest ad entitled "It's No Secret". Amazing how admitting you were wrong can make both you and your loyal customers feel so much better.
It's no secret, recently JCPenney changed. Some changes you liked and some you didn't, but what matters from mistakes is what we learn. We learned a very simple thing, to listen to you. To hear what you need, to make your life more beautiful. Come back to JCPenney, we heard you. Now, we'd love to see you.